Warm Homes
Finance Solutions

Yes, once you have passed our application process you will be registered as an Introducer Appointed Representative (IAR). This allows you to operate regulated activities and act as an agent of the main authorised company in this instance Warm Homes Finance Solutions.

You are obliged to operate within the framework of what the FCA deems to be suitable codes of conduct. These are common sense approaches to dealing with consumers, we will advise you and monitor these at all times ensuring you remain compliant. There are no silly questions and communication channels will always be made available to you through your Relationship Manager to ensure any queries are answered and regular updates given.

Following an initial call with one of our relationship managers we send you the following: Introduction pack – contains details of the service we offer and who we are.IAR Contract – This is the contract between us, it is self-explanatory. We are here to answer any questions you may have. This is an E-signature document; meaning that you do not need to print it off, just follow the instructions.IAR Application – This is the due diligence part of the application, answer all questions as best you can. This is also an E-signature document. Once we have received these, we then check all the information supplied and if we are satisfied we then register you with the FCA, once complete you will receive an email and a telephone call advising you of the next steps.

Your customers can apply online and in most cases will receive an instant decision. The application can be made using your bespoke finance calculator we supply your business. We also show you how to add the application form as an app on your phone or tablet. Including the integration of the application form into your website as a co branded page, should you want that.

The funds are paid directly to your business. This is usually within 72 hours of the application being accepted.

Warm Homes Finance Solutions focuses on helping renewable-energy businesses become finance-ready, including relevant regulatory setup support, compliance support, staff training and customer-facing finance tools.

No, our services are entirely risk-free. The loan agreement is strictly between the customer and the lender.

Our retailers are Introducer Appointed Representatives (IARs) of First Call Group Limited T/A Warm Homes Finance Solutions. They introduce customers interested in finance to us but do not provide or arrange finance themselves. Warm Homes Finance Solutions is a credit broker, not a lender, acting as an intermediary between customers and our panel of lenders. The lender is responsible for approving and providing the finance.